Your friend might be using an outdated WhatsApp version and should upgrade to the latest official version from the App Store.Ģ.
WhatsApp versions that have video call features may not be supported in your friend’s region, for which he/she should download and install the latest WhatsApp APK file.
WhatsApp could not place calls: There are a few reasons for this error. Given the vast customer base WhatsApp currently has, it is understandable that various users might experience various glitches with their video calls and the most popular ones are:ġ. Why is WhatsApp not Working on iPhone and how to Fix It? Part 1: Fixing WhatsApp Video Call issues However, WhatsApp has not been working fine for all iPhone users as some users complain of: Although its first version could only send messages, the application has gone as far as hosting end-to-end encrypted video calls on its more recent updates. If it was obvious then why not state it in your original post what you've done already, so I don't have to waste my time replying back.WhatsApp has come a long way since its 2009 debut to the App store, sporting over 1 Billion global downloads in over 180 countries. I don’t know how a voice option would impact only Twitter and WhatsApp but the issue is now resolved after toggling this option so that is good enough for me. Returning the setting to On did not reintroduce the issue so that is the current state of VoLTE. When toggled to off the problem with both WhatsApp and Twitter was resolved. On further investigation tonight I managed to resolve the issue by toggling the VoLTE option under Mobile Data Options/Voice and Data. I only raised it on this forum to see if it was an issue others had experienced. I also raised the issue with my service provider who checked the network and were unable to find any issues that could cause this problem, but thank you for stating the obvious. Prior to raising the issue on this forum I raised it with WhatsApp support, who replied ‘Unfortunately, this issue is out of the scope of support that WhatsApp can provide’.
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